When you go and visit your publisher, it is a great idea to ask to see samples of books that they have printed. Since there are many different quality levels it is easy to be expecting something different than the publisher is quoting. This will ensure that you both have the same product and quality level in mind as you discuss your book. May I share a very sad story about this? I had a very nice lady come and visit with me. She told me that a year earlier she had gotten a quote from us and another local printer. The other printer was a few dollars cheaper so she went with him. After months of trouble and reworking her book with that printer she found out that this was his first book and it turned out very poorly. She said that it actually cost her more than if we had done it in the first place. It wasn't nearly the quality she wanted and her emotional cost in tears and hassle was huge. She wished that she had us print her book. I felt for her and told her that I would pass her story on to spare others this same grief. Save yourself a similar experience by asking to see a sample so you can get what you expect.